During the last 20 years or so there have been many changes in the health and social caresystems. The catalyst for changes has been the legislations and laws to ensure and maximize the rights of service users. With the passage of such legislations organizations had to change their policies and practices. And thus the organizations had to follow a standard of service to sustain. These legislations have given increasing amount of rights and empowerment to the users. The NHS and community act of 1990 introduced a system of care which encouraged users to exercise their rights and make informed decisions about their health care. (Thomas, Mason, & Ford) The acceptance of these laws made service providers design their services centering on the needs of the individual. And therefore, has brought significant changes in company policies and practices. Another legislation promoting the rights of users is human rights act of 1998. (Thomas, Mason, & Ford) It has given the recourse to individuals within UK courts if they feel their rights have been infringed. It includes 16 rights including right to life, right to freedom, security and right to a fair trial. While making policies organizations have to be aware this act, and realize every person has the same right. The organization will need to make sure one person’s rights are not infringed while maintaining another person’s rights.Participation and independence of users is vital to achieve the best possible outcome. Organizations promote service users’ participation by implementing an effective care planning system. A care plan is a written documentation of an individual’s fundamental needs and desired outcomes. It also includes how the desired outcomes will be attained.