航空决策包括基于认知的判断训练项目。它的目的是提高船员的态度和行为。这些技能已经应用于训练飞行员以外的其他机组人员。ADM的培训是基于这样一个事实，即决策来自于一种反馈机制，飞行员必须管理自己的注意力，并在遇到危险时迅速做出决定，以挽救飞行。另一方面，态势感知的目的是提高飞行员的注意力和任务管理能力。这是为了帮助船员使用最合适的技术来管理手头的情况。在民用和军用航空领域，记录显示CRM减少了可归因于人为失误的致命事故和飞机事故的数量。在U。在美国海军中，采用客户关系管理后，机组人员事故发生率从1986年的7.89下降到1990年的1.43，提高了81%。在美国空军，1985年采用CRM前后五年的时间对比显示，由于机组人员失误而被毁的飞机数量从21架减少到10架，增加了52% (Diehl, 1991)。有证据表明，在民用航空领域，CRM帮助机组人员管理手头的情况。例如，联合航空公司(United Airlines) 232航班的机长阿尔•海恩斯(Al Haynes)就将自己1989年在爱荷华州苏城(Sioux City)飞行时的生活归功于CRM。在这种情况下，传统的“机长身份”概念被忽略了，机上所有的飞行员都做出了自己的贡献，有效地拯救了整个飞机和机上人员。
澳洲管理学作业代写:航空CRM系统
Aeronautical decision making include judgment training programs which are cognitive based. It is aimed at enhancing attitudes and behavior of the crew members. These skills have been applied to train other crew members apart from pilots. Training on ADM is based on the fact that decision making comes from a feedback mechanism where the pilot has to manage his or her attention and make prompt decision to save flight in case of danger. On the other hand, situational awareness is aimed at enhancing attention and task management for the pilots. This is aimed at helping the crew to manage the situation at hand using the most appropriate technique.In both civil and military aviation, records shows that CRM has reduced the number of fatal accidents and aircraft mishaps which can be attributed to human errors. In U.S Navy, the rate of aircrew mishap was reduced from 7.89 in 1986 to just 1.43 in 1990 after CRM was adopted, representing an 81% improvement. In USAF, a five year period comparison before and after CRM was adopted in 1985 shows that the number of aircrafts destroyed due to crew error reduced from 21 to 10, a 52% improvement (Diehl, 1991). There is evidence in civil aviation that exemplifies how CRM has helped crew to manage situations at hand. For example Captain Al Haynes of United Airlines Flight 232 credited CRM for having their life while flying in Sioux City, Iowa, in 1989. In this situation the traditional concept of ‘captaincy’ was ignored and all pilots on board gave their contribution which effectively saved the whole aircraft and those on board.
